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A - FULL SERVICE PLAN
(parts not included). 12 step summer overhaul, all labor, during regular
business hours, overtime and holidays, to remedy malfunction of burner
and its electrical controls during the following periods:
HEATING SEASON: October 1 to April 30 24 hrs. a day.
OFF SEASON: May 1 to September 30 between 8 a.m. and 4 p.m.
The following labor is not covered under the plan and will be billed at
the regular daytime hourly rate regardless of the time of day, weekend
or holiday. This includes, but is not limited to: circulators, zone valves,
fuel tanks or any part of a tank (lines, filter, filter housing, valves,
caps, fill pipes, vents legs), combustion chambers, stove pipe, draft
regulators, draft inducers, gate valves, boiler drains, automatic water
feeds, flow checks, steel or copper pipes leaks, leaks of any kind, tankless
coils, expansion or extrol tanks, pressure relief valves, high or low
pressure in boiler, radiation valves, blower motors, belts, air filters,
heat exchanger, ducts, and humidifiers.
Labor to restart system after running out of oil. (Will call only)
Labor during the off season after regular business hours, weekends, and
holidays.
COST OF PLAN A.....................................$149.95
B - THE “COVERALL”
PLAN (parts & labor included) If it is part of your
heating unit, we’ve got you covered. Purchase this plan and there
will be no labor or material charge for the repair or replacement
of the following extensive list of parts from your heating unit when they
become defective due to normal wear and tear: Air diffusers, regulator
and scoop, Airstat/Aquastat, Blast tube, Blower/fan belt/bearings/pulleys,
Boiler gauge glass, Burner coupling/end cone, Cad cell/cell holder/cell
relay, Circulator, Combustion chamber, Delayed oil valves/dual valves,
Electrodes/electrode assembly, Electrical wiring, Emergency switch, Expansion
tank/extrol tank, Fan coupling/fan limit control, Feed valve Firomatic
switch, Flow check valve, Fuel oil cartridge/fuel oil tank gauge, High
limit control/vent, Humidifier pad, Ignition transformer/cables Low limit
control, Magnetic oil valve/mixing valve, Nozzle adapter/assembly, Oil
burner fan/motor/nozzle and pump, Pressure control/reducing valve, Primary
relay, Purging valves/Relief valves, Thermostat [limited systems], Transformers,
Vent Alarm and Zone Valve [limited number]
COST OF PLAN B.......................................$275.95*
*
All Honeywell controls will be billed at 1/2 the retail price. They are not included
as a no charge part.
C - ANNUAL CLEANING ONLY
(Includes 12 step Summer Overhaul). 24-Hour Service is available at a
minimum charge of $80.00 per hour between 8:00 a.m. and 4:00 p.m.
$95.00 for noncustomers and rental properties not receiving oil from
Mohegan Oil Company. Monday-Friday except holidays. Nighttime hours
are as follows: $99.00 plus $39.95 for travel time. $135 for noncustomers
and rental properties
not
receiving oil from Mohegan Oil Company.
COST OF PLAN C........................................$129.95
( including
nozzle and filter, $7.00 garber filter surcharge)
Above service rates apply only to systems where Mohegan
Oil Co., INC. supplies all the fuel. Systems that are not supplied
by Mohegan Oil Co., INC. will be billed at prevailing plumbing
rates for New London, Middlesex, and Washington counties.
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Planning
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Service Plan Conditions:
To avoid inadvertent lapse of coverage, your service plan
will be automatically rebilled at the annual expiration date. Customers
who do not wish to renew their service plan should contact the business
office.
Workmanship and materials are guaranteed for thirty days from date of
job completion. The service plan is non-refundable; however, the plan
may be transferred to a new owner in the event that of the sale of the
home and the new owner follows the service plan conditions.
Service plans are available only to parties who have an established account
and purchase ALL of their fuel from Mohegan Oil Company, Inc. The service
plan will automatically terminate without refund if the customer fails
to have Mohegan supply ALL of their fuel, discontinues doing business
with the company, and/or hires another party to make repairs on any part
of their system. Coverage is automatically suspended if you are notified
that your account is on credit hold.
The service fee for non-customers is $95.00 per hour( daytime) $135 (nighttime)
or any fraction thereof. There are no warranties as to workmanship or
parts.
This fee
will be imposed if it is determined that a property is not a current
fuel customer of Mohegan Oil Service Company.
Service plans will not be issued to rental properties that do not buy
all their fuel from Mohegan Oil Company. Most landlords stipulate an oil
company in their lease. Please see your attorney.
Every effort will be made to keep scheduled appointments. However, servicemen
may be diverted to those customers who do not have heat. This may result
in a rescheduling of your appointment. We cannot and do not guarantee
an arrival time for a service appointment. All times are approximate.
Annual cleanings will not be available between December 1 and March 1.
Not Covered under plans A, B, and C: Any service charges related to frozen
pipes, or radiation, installation of furnace, boiler, burner, hotwater
heater, tankless coil, oil tank, or relocation of equipment. Damages resulting
from fire, flooding, hurricane, electrical interruption, construction,
renovation or other unrelated circumstance.
12-Step Summer Overhaul:
1. Cleaning, Lubrication, and Adjustment of your Burner.
2. Replace Nozzle and Oil Line Filter (no additional charge for nozzle
and filter).
3. Inspection and Necessary adjustment of Burner Controls.
4. Vacuum Cleaning of Boiler or Furnace.
5. Clean and Inspect Stove Pipe and Base of Chimney.
6. Check Pump for Pressure and Vacuum.
7. Clean and Adjust Electrodes and High Tension leads.
8. Check for Ignition or Flame Failure.
9. Oil Motors, Circulation Pumps, and Fan Bearings.
10. Inspect Oil Line for Possible Leaks.
11. Make Draft Test and adjust Accordingly.
12. Perform Efficiency Test.
Tank Insurance:
Tank Insurance will continue to be billed during the month
of May. It is renewed automatically each year unless we are notified to
the contrary. For the sum of $15.98 per year, we guarantee to replace
any conventional 275 gallon vertical or horizontal oil tank, if it leaks,
due to internal corrosion, with a new 275 gallon steel oil tank.
Not covered - tanks damaged by acts of God, explosion, fire, flood, storm
and hurricane. This insurance does not cover any loss of oil. This guarantee
covers only the tank and does not cover any labor, fittings, gauges, oil
lines, filter housings, or fill pipes.
Buried Tank Notice:
Due to the high cost of pollution liability insurance, we can no longer
repair buried tanks. We will replace a buried tank with a standard 275
gallon steel tank in your basement.
Your tank insurance policy now reads as follows:
For the sum of $35.98 per year, we guarantee to replace any leaking buried
tank, due to internal corrosion, with a conventional, above ground,
275
gallon steel oil tank in the location of your choice. This guarantee
will include the emergency installation of a temporary tank to insure
a continued
oil supply.
Not covered - tanks damaged by acts of God, explosion, fire, flood, storm,
and hurricane. This insurance does not cover any loss of oil or pollution
liability resulting therefrom. It does not cover the removal, disposal,
or filling in, if necessary, of the leaking tank. Installation of new
oil lines, gauge, fill, and vent pipes are not included but will be installed
at prevailing rates. Tanks replaced by another contractor.
AUTOMATIC DELIVERY - It is our responsibility, 24 hours a day, 365 days
a year, to maintain the oil level in your tank at intervals determined
by us, using the degree day method.
WILL CALL - You must notify us to make a delivery. If you run out of
oil after 4:00 p.m. and before 8:00 a.m., Monday-Friday, all day Saturday,
Sunday and Holidays, you will be charged an additional fee of $50 per
delivery. Therefore, it is necessary to anticipate your needs. This
fee
does not apply to automatic delivery customers.
The Degree Day Method is dependent on past usage. If there is any change,
especially due to construction or increased demand, please notify the
business office at once.
Helpful Hints:
Any building that is unoccupied during periods of below
freezing weather especially accompanied by high winds is subject to severe
damage should the heating system fail or the thermostat temperature be
set too low. Sometimes this damage may exceed the loss caused by a fire!
We strongly recommend that you have a functional heat monitor device that
can emit a signal to warn of low temperature inside the building. These
devices are inexpensive and are available from the business office.
Press the reset button ONLY ONCE! If the burner does not fire after one
try, do not press the button again. Call the service department. Repeated
pressings of the reset button create the risk of fire and explosion.
Warning - Do not leave your house unattended during severe cold snaps.
Especially if you have had a recent service call. Your system may go down
again. Do not rely on a person to check your house. The system can freeze
between cycles or your domestic pipes can freeze. Use an electronic monitor.
These are available for a modest fee from most retailers or us. Please
heed this warning.
Beware of oil lines buried in concrete. They can fail without warning.
The result is the entire contents of an oil drum in the ground. We are
not responsible for failed oil lines. Homeowners with steam heat should
flush low water cutoff weekly.
Factory Authorized:
Slant/Fin Boilers/Baseboards
Thermo Pride Oil Furnaces/Air Conditioners
Burnham Boilers/Ductless Air Conditioning
Weil-McLain Boilers/Water Heaters
Ducane Oil Furnaces/Air Conditioners
Intertherm Mobile Home Furnaces
Miller Mobile Home Furnaces
Buderus Boilers
Utica Boilers
Vega Boilers
Veissman Boilers
Reillo Oil Burners
Carlin Oil Burners
Beckett Oil Burners
Aero Water Heaters
If you are interested in
learning more about these plans please contact us via e-mail
or phone and we will be happy to provide you with more information.
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